Tuesday, March 03, 2009

WC's Florida Happenings: The Ol' McNugget Switcharoo

OK Ya'll. Did you hear how a lady in Ft. Pierce called 9-1-1 because the McDonald's ran out of McNuggets? (Click the link to read the story, and hear the audio).

So this lady, named Latreasa L. Goodman, paid for her McNuggets... and then all of a sudden, they didn't have any more McNuggets. Supposedly they tried to get her to order something else that was not McNuggets that cost the same as McNuggets, like a McDouble, and said they couldn't refund her money. Ummmm....

OK, FIRST, a "McDouble" is NOT anywhere close to being McNuggets. No other item on the McDonald's menu is close. McNuggets are their own food group. Also, adding a "small" fry on top of that is insulting, even through Latreasa ordered a small fry to begin with. A small fry is what you get when you just want to wet the inside of your mouth with a little bit of delicious salt and grease, and NOT what you should be offered when your McNugget rug has just been yanked out from under your feet. Super Size that lady's fries! Duh.

Second, if you are hungry for McNuggets, and you went into McDonalds, and ordered McNuggets, and you paid for McNuggets, and you are expecting McNuggets, and your mouth is watering for McNuggets, and then you don't get any McNuggets, THAT IS AN EMERGENCY! For realz.

Now, WC LURVES Mickey D's. And WC ESPECIALLY loves McNuggets. No matter how mad or sad you may be, McNuggets will make it better. WC is not trying to speak ill of that venerable institution as a whole. But c'mon, McDonald's of Ft. Pierce! You should have given Latreasa's money back. More importantly, you shoulda warned her ahead of time that you didn't have McNuggets. Even MORE importantly, you should have re-ordered the McNuggets before you ran out of them.

A McDonald's without McNuggets is pointless.

Let me end up on a happier note by telling you a nice story about McDonald's: WC had ordered a Super Size Fry, and sat down to eat it with a big ol' pile of ketchup, and it were pretty derned good, except then all of a sudden a McDonald's employee came over with a tray of a BRAND NEW HOT FRIES and apologized that the last fries might have been a bit cool. Of course, WC ate both the old fries and the new hot fries.

Now THAT was some serious customer service, and that is also why WC wears the stretchy pants.

2 comments:

NiNi said...

GURL, it be like Popeye's with no CHICKEN! Latiti be lucky it weren't in da Hillz. Da Silva Stur Mickey D's be full of McNuggets yo!

White Chocolate said...

You know what? Popeye's HAS run out of chicken before, especially those Popeye's on the Turnpike.

But they will TELL you ahead of time when you order that "we ain't got spicy chicken" or "chicken tenders will take 20 minutes."